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Authorised Pushed Payment (APP) Fraud

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Authorised Push Payment (APP) fraud, also known as bank transfer fraud, occurs when individuals are deceived into authorising the transfer of funds from their own bank accounts to accounts controlled by fraudsters. These scams can take various forms and are often carried out through phone calls, emails, or text messages.

Fraudsters use various tactics to trick their victims into making the unauthorised transfers. They may impersonate a legitimate individual, such as a bank representative, a company employee, or a trusted person known to the victim. They manipulate their targets by creating a sense of urgency, fear, or by providing false information to convince them to initiate the payment.

 

Once the funds are transferred, it can be challenging to recover the money. In some cases, the fraudsters quickly empty the receiving account and move the funds through multiple accounts, making it difficult to trace and retrieve the stolen money.

 

The impact of APP fraud can be devastating, both financially and emotionally, for the victims. They may suffer significant financial losses, face difficulties in recovering the funds, and experience a sense of betrayal and violation of trust.

 

To address the growing problem of APP fraud, regulatory authorities and financial institutions have taken steps to enhance consumer protection. This includes the introduction of the Contingent Reimbursement Model (CRM) Code, which sets out guidelines for reimbursement in cases of APP fraud, ensuring that victims are appropriately compensated.

 

It is crucial for individuals to be vigilant and cautious when receiving payment requests, especially those involving unexpected or unfamiliar parties. Taking steps to verify the legitimacy of the request, such as contacting the organization directly using trusted contact details, can help prevent falling victim to APP fraud.

 

If you believe you have been a victim of APP fraud, don't let scammers get away with your hard-earned money, Remember, you are not alone in the fight against APP fraud and let us help you reclaim what is rightfully yours.

 

You may be eligible to make a claim for compensation if:

  • You have fallen victim to fraudulent activity where you were tricked into authorising a payment to a scammer.

  • You must have authorised the payment, believing it to be genuine. This can occur through a variety of means, including providing personal information, responding to a fraudulent communication, or other similar actions.

  • The payment was made from your bank account or through another payment service.

  • You were not fully aware of the risks involved in the transaction or were misled by the scammer.

  • You have suffered financial loss as a result of the fraudulent transaction.

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